Mobile Chiller Engineer

Location: Field-based, covering London and the South East.

Artic is a leading provider of innovative HVAC and refrigeration solutions, dedicated to delivering exceptional service and cutting-edge technology to our diverse client base. We specialize in the installation, maintenance, and repair of commercial and industrial chiller systems, ensuring optimal performance and energy efficiency for our customers.

We are seeking a highly skilled and experienced Mobile Chiller Engineer to join our dynamic field service team. This role is crucial to our operations, involving travel to various client sites to provide expert support for a wide range of chiller systems. The ideal candidate will be self-motivated, technically proficient, customer-focused, and possess excellent problem-solving abilities.

Key Responsibilities:

• Preventative Maintenance (PPM): Conduct routine preventative maintenance on diverse chiller systems, including air-cooled, water-cooled, absorption, and adiabatic chillers, to ensure optimal performance and longevity.

• Fault Diagnosis & Repair: Diagnose complex mechanical, electrical, and refrigeration faults efficiently and accurately, performing effective repairs on components such as compressors, condensers, evaporators, control systems, pumps, and pipework.

• F-Gas Management: Carry out F-Gas leak detection, recovery, and recharging in strict compliance with current F-Gas regulations and environmental standards.

• System Optimisation: Proactively identify opportunities for system optimization and efficiency improvements, advising clients on best practices and potential upgrades.

• Client Interaction: Liaise professionally and directly with clients, providing clear explanations of work carried out, identifying any further required works, and building strong working relationships.

• Documentation & Reporting: Complete accurate service reports, timesheets, expense submissions, and other administrative tasks promptly and efficiently, utilizing mobile technology.

• Health & Safety: Adhere strictly to all company and site-specific health and safety regulations, including risk assessments and method statements.

• On-Call Rota: Participate in an out-of-hours on-call rota for emergency breakdowns as required which is currently every 14 weeks.

• Technical Support: Provide technical guidance and support to junior technicians or apprentices when appropriate.

Required Qualifications & Experience:

• Education: Relevant vocational qualification (e.g., NVQ Level 2/3 in Refrigeration & Air Conditioning, City & Guilds 2079, or equivalent).

• F-Gas Certification: Current F-Gas Category 1 certification (essential).

• Experience: Minimum 5 years of demonstrable experience as a Chiller Engineer or similar field-based role, with a strong track record of working on various commercial and industrial chiller manufacturers.

• Driving Licence: Full, clean UK Driving Licence (essential).

• Technical Knowledge: Strong understanding of refrigeration cycles, thermodynamics, electrical control systems, and HVAC principles.

• Diagnostic Skills: Proven ability to read and interpret electrical schematics, wiring diagrams, and technical drawings to diagnose faults.

• Safety: A solid understanding of health and safety legislation pertinent to the role (e.g., LOLER, PUWER, confined spaces, working at height).

Desirable Qualifications & Skills:

• 17th/18th Edition IET Wiring Regulations.

• IOSH or NEBOSH safety qualifications.

• CSCS Card, IPAF, PASMA certification.

• Experience with building management systems (BMS) and controls.

• Familiarity with absorption chillers.

Skills & Attributes:

• Exceptional problem-solving and diagnostic capabilities.

• Excellent communication and interpersonal skills, with a professional client-facing approach.

• Ability to work independently, manage time effectively, and prioritize workload.

• High level of attention to detail and commitment to delivering quality work.

• Proactive, adaptable, and a safety-conscious approach to all tasks.

• Strong organizational and administrative skills.

• A positive "can-do" attitude and a willingness to learn and adapt to new technologies.